Shipping Policy
Mahi Blings offers specialized, fully insured shipping across the sovereign territory of India. We partner exclusively with premium secure transit handlers to deliver our luxury treasures safely and securely to your doorstep.
Insured Transit Specifications & Timelines
| Destination Zone | Primary Courier Partner | Processing & Transit Window | Transit Insurance Status |
|---|---|---|---|
| Metros (Mumbai, Delhi, Bengaluru, Chennai) | Sequel Logistics (Secure Specialist) | 2 - 4 Business Days | 100% Fully Covered |
| Tier 2 & Tier 3 Cities (Rest of India) | Blue Dart / Sequel Air Service | 4 - 6 Business Days | 100% Fully Covered |
| Special Custom / Pre-Order Items | Sequel Logistics Premium Core | 14 - 21 Business Days | 100% Fully Covered |
1. Secure Tamper-Proof Packaging
To preserve the pristine condition of your jewellery, every item is packed in a shock-absorbent, velvet-lined solid presentation casket. This casket is enclosed in a tamper-evident outer security pouch sealed with a unique, sequential serial-numbered barcode at our Mumbai dispatch facility. We advise our patrons to **strictly refuse acceptance** of the parcel if the outer security tape shows signs of cutting, slicing, or physical tampering.
2. Delivery Handover & Verification
Because our packages contain high-value jewellery, all shipments require signature confirmation and physical identity verification from the designated recipient upon delivery. Delivery personnel are not authorized to drop packages at doorsteps, guardhouses, or with neighbors without prior written confirmation and authorization from the customer. Once a package is signed and handed over, transit insurance coverage terminates.
3. Unboxing Video Recommendation
For your complete peace of mind, we strongly recommend recording a continuous, uncut unboxing video from the moment you cut open the outer security bag barcode until the jewellery is inspected. In the highly unlikely event of missing items or transit damages, this video serves as crucial evidence to file claims with our insurance providers and expedite immediate replacements.
4. Address Corrections & Re-Delivery Attempts
Please double-check your shipping address, pincode, and mobile coordinates during checkout. Address corrections cannot be processed once the package is handed over to our courier partner. If a delivery attempt fails due to customer unavailability or incorrect address coordinates, our partner will attempt delivery up to two more times before returning the package to our Mumbai hub. Re-delivery of returned parcels may attract standard shipping charges.
